Contact

Frequently asked questions

Shipping

Where do you ship?

From my Drafts ships worldwide.

How long will my order take to arrive?

From my Drafts creates sustainably made-to-order swimwear, Due to this please allow 2- 3 weeks for your order to arrive.

Will I receive tracking?

Yes. Once your order has shipped, you will receive a confirmation email with tracking details.

Do you offer express shipping?

Express shipping options may be available at checkout, depending on your location.

Returns and exchanges

Do you accept returns?

Due to hygiene reasons, swimwear cannot be returned for change of mind.

What if my item is faulty?

If you believe your item is faulty or damaged, please contact us within 7 days of receiving your order with photos and details. We will assess the issue and arrange a replacement or refund where appropriate.

Can I exchange for a different size?

If an exchange is possible, this will depend on stock availability. Please contact us as soon as possible and we will do our best to help.

Size & Fit

How do I choose the right size?

Each product includes a size guide to help you find the best fit. If you are between sizes, we recommend sizing up.

Do the bikinis run true to size?

Yes, our swimwear is designed to fit true to size unless stated otherwise in the product description.

Still unsure?

Feel free to contact us before ordering and we will be happy to help.

Garment Care

How should I care for my swimwear?

To keep your swimwear looking its best, we recommend:

  • Rinsing in cold water after wear
  • Hand washing gently with mild detergent
  • Laying flat to dry in the shade

Avoid machine washing, tumble drying, ironing, or contact with rough surfaces to help extend the life of your swimwear.

Privacy Policy

From my Drafts respects your privacy and is committed to protecting your personal information. Any information collected through this website, including email addresses and order details, is used solely for order processing, customer communication, and marketing updates if you opt in.

We do not sell, rent, or share your personal information with third parties except where required to fulfil your order or comply with legal obligations.

By using this website, you consent to the collection and use of your information in accordance with this policy.

Terms and Conditions

By using this website and placing an order with From my Drafts, you agree to the following terms:

  • All prices are listed in the applicable currency and include GST where required.
  • Orders are subject to availability and confirmation.
  • We reserve the right to update product information, pricing, and policies at any time.

  • From my Drafts is not responsible for delays caused by shipping carriers or customs processes.

All content on this website, including images, designs, and text, is the property of From my Drafts and may not be used or reproduced without permission.